Below is a list of 64 different
issues, not all hardware related but issues in general with the Nintendo
Switch. This list doesn't include
other reports of the system overheating, freezing or the cart slot not working.
This information was provided to me by a professional analyst who compiled this
data on his own and sent it to me after I made recent video discussing the subject. The good thing about
the list is each "issue" has a solution/possible fix for it
next to it.
#
|
ISSUE
|
SOLUTION
|
1
|
System is priced at
$300 without a pack-in game and utilizes effectively same hardware as two
year-old $200 NVidia Shield Tablet
|
Lower price of
console or include high-quality pack-in game
|
2
|
Left Joy-Con
frequently desyncs while playing games (likely an antenna-placement issue;
boosting output may not correct)
|
Replacement program
or software fix
|
3
|
Right Joy-Con
occasionally desyncs while playing games (better antenna-placement; boosting
output could resolve)
|
Replacement program
or software fix
|
4
|
Dock scratches tablet
screen upon insertion due to lack of felt/rubber padding and loose-fitting
design
|
Replacement program
or case modification kit or free screen protectors
|
5
|
Performance of system
implies only a moderate upgrade in graphics, processing power, and load times
from the Wii U
|
Release dock with
external GPU
|
6
|
Nintendo has a history
of releasing the 'final' version of portable consoles after three years;
encouraging consumers to wait on purchase
|
Provide full support
for console past three years
|
7
|
Joy-Cons are small and
have small buttons, particularly for people with large hands; making controls
challenging to use
|
Release larger
joy-cons or lower price of pro controller
|
8
|
No Western third-party
support announced for system
|
Secure at least a
dozen major Western titles per year
|
9
|
Online service is now
charging for access despite poor prior track-record of performance
|
Provide comparable
service to Xbox or PlayStation
|
10
|
System will be between
1.5 to 2.0 generations behind competitors this holiday season; significant
marketing challenge
|
Aggressive marketing
campaign this holiday season
|
11
|
Battery-life is fairly
limited with about 2.5 hours for more demanding 3D games
|
Provide battery
expansion pack or low-cost charging banks
|
12
|
Battery takes over
three hours to fully recharge
|
Provide battery
expansion pack or low-cost charging banks
|
13
|
Must use smartphone
app to play games online and communicate with friends
|
Build functionality
into system
|
14
|
Wi-Fi range has been
reported to be unusually limited by some users
|
Replacement program
or software fix
|
15
|
Screen is not OLED
like many modern phones and the now-dated PlayStation Vita; impacting battery
life, clarity and black-levels
|
No solution
|
16
|
Failure of prior
console and luke-warm start of prior handheld may impede adoption of system
by larger user-base
|
Aggressive marketing
campaign and strong software line-up
|
17
|
Charging port is on
bottom of tablet, making it impossible to play in table-top mode while
charging device
|
Provide customized
cradle for holding console
|
18
|
IPS screen quality
varies between devices in terms of having a true-white screen vs. a
yellow-ish tint; refund might not be possible
|
Improve quality
control and allow returns
|
19
|
Tablet form-factor
lacks certain degree of portability and lack of clam-shell design requires
carrying case
|
Provide low-cost
carrying cases
|
20
|
Position of control
stick on right Joy-Con is not ergonomic given natural movement of human
thumbs; leads to hand cramps
|
Release larger
joy-cons or lower price of pro controller
|
21
|
Weak Eastern
third-party support announced for system
|
Secure at least ten
major Eastern titles per year
|
22
|
Competitor systems
priced $100 to $50 cheaper with bigger budget titles, larger library, and
bigger install base
|
Lower price of
console or include high-quality pack-in games
|
23
|
System only has 26GB
of available memory with some games exceeding this amount at launch,
requiring Micro SD Card purchase
|
Provide low-cost
memory cards
|
24
|
Screen resolution too
low and system too weak to effectively allow for future VR or AR capabilities
|
Release dock with
external GPU (partial solution)
|
25
|
Virtual Console not
available at launch and no plans detailed for future of service
|
Release Virtual
Console within next three months
|
26
|
Games with 3DS
production-quality are now starting to demand "console-level"
price-points from consumers
|
Match pricing on
Steam and other consoles for multiplats and keep pricing aggressive
|
27
|
Bluetooth headphones
and headsets are not supported
|
Provide low-cost
wired headsets (partial solution)
|
28
|
Joy-Cons lack a proper
directional pad, inhibiting ability to play games that utilize this pad;
particularly games from prior systems
|
Release larger
joy-cons or lower price of pro controller
|
29
|
System lacks front or
rear-facing camera; also creates an additional barrier for AR-based gaming in
the future
|
Implement cameras
into tablet holder for AR-solution (partial solution)
|
30
|
Kickstand is somewhat
flimsy and makes it relatively easy for device to topple-over
|
Kickstand is
removal; provide more robust replacements
|
31
|
Virtual Console will
likely avoid a Netflix-like model, despite Xbox rolling-out this type of
model in the coming months
|
Provide Netflix-like
Virtual Console solution and/or aggressive per-game pricing
|
32
|
Online service
provides very little in the way of free games compared to paid competitors
such as Xbox and PlayStation
|
Match incentives
from Xbox and PlayStation for online services; including free games
|
33
|
Console prices in
Australia and Europe are even more prohibitive and may further damage growth
of install base
|
Lower price of
console in Australia and Europe to match competitors
|
34
|
Trigger buttons on
controllers are now digital and not analog; lacking ability to determine the
degree the buttons are pressed
|
Release improved
joy-cons and pro controller
|
35
|
Cannot play music,
videos, or view images on the device
|
Develop apps to allow
this functionality
|
36
|
Pro controller costs
$70 and is strongly recommended given form-factor, connectivity and battery
life of Joy-Cons
|
Lower price of pro
controller by $15 to match competition
|
37
|
Joy-Con grip does not
significantly improve ergonomics of playing with Joy-Cons attached to the
console's tablet
|
Provide enhanced joy-con
grip with battery-charging and improved ergonomics
|
38
|
System lacks a
built-in microphone for easy online voice-chat
|
Provide low-cost
microphone peripheral
|
39
|
Screen has
glossy-finish making it challenging to view in brighter lighting
|
Provide screen
protectors with anti-glare filter
|
40
|
Screen is only 720p
which is the bare-minimum for the tablet's overall form-factor
|
No solution
|
41
|
Charging grip does not
come with system, stand-alone purchase costs $30, and lacks battery (must
plug-in to outlet to charge)
|
Provide enhanced
joy-con grip with battery-charging and improved ergonomics
|
42
|
Spare docks cost $90
and are simply plastic cases housing a proprietary USB-C to HDMI pass-through
|
Reduce price of
docks to less than $45
|
43
|
Separate Joy-Cons sets
(or replacements) will cost $80
|
Reduce price of
Joy-Cons to match competitor controllers at $55
|
44
|
Systems sold with a
series of dead pixels are not considered defective and will not be replaced
|
Replace systems with
more than three dead pixels
|
45
|
HD Rumble largely seen
as expensive and loud incremental upgrade over regular rumble functionality
|
Sell controllers
without this functionality at reduced cost
|
46
|
Hybrid nature of
console makes optimization challenging; we already see Zelda having serious
frame-drops in docked mode
|
Provide API and
libraries to help developers optimize for portable and docked mode
|
47
|
Nintendo continues to
not communicate with consumers when hardware and software issues arise
|
Clearly communicate
with consumer base on hardware and software issues
|
48
|
Nintendo will continue
supporting the 3DS through 2018; confusing the messaging on this system to
consumers
|
Avoid explicitly
stating things about the 3DS’s future that may confuse messaging
|
49
|
Lack of compelling
titles announced for the first year of the system's life
|
Announce at least five
more major first party titles for this year
|
50
|
3DS developer
ecosystem will likely struggle for a few years to develop 'console-level'
games diminishing their overall output
|
Announce a sizeable
launch line-up from these developers for the next two years
|
51
|
Device lacks a
physical Ethernet port, requiring USB to Ethernet port adaptor for responsive
online gaming
|
Provide low-cost USB
to Ethernet adapters
|
52
|
Virtual Console
purchases on prior systems will likely require a "transfer fee" to
become playable on new system
|
Eliminate any Virtual
Console transfer fee or make it $0.99
|
53
|
Mixed marketing effort
behind console since the January launch that has created as many supporters
as detractors
|
Aggressive marketing
campaign this holiday season
|
54
|
No internet browser
|
Develop app to allow
this functionality
|
55
|
No cloud-saves in case
system is lost or damaged
|
Develop app to allow
this functionality
|
56
|
OS is entirely
rendered in 720p and then upscaled to 1080p when docked as a short-cut;
hindering readability of text and images
|
Update OS to render in
1080 when docked
|
57
|
Joy-Con straps can be
confusing to place on device and if inserted incorrectly are challenging to
remove
|
Release updated
Joy-Con straps in future manufacturing runs of the console
|
58
|
No media streaming
applications (Netflix, YouTube, Spotify, etc.)
|
Sponsor apps to allow
this functionality
|
59
|
Cannot send messages
or receive messages from online friends
|
Allow messaging of
friends online from the console
|
60
|
Must enter long string
of random numbers ("Friend Code") to add friends as online
companion
|
Allow adding friends
using their unique user names
|
61
|
Social media features
(Miiverse and Streetpass) have been removed
|
Develop apps to
allow this functionality
|
62
|
Console lacks game
footage capture at launch except for screenshots which have incorrect
date-timestamps
|
Enable video capture
and fix timestamps on images
|
63
|
Only a single
high-value launch title is also playable in almost exactly the same state on
the Wii U (graphics, FPS, etc.)
|
Launch a minimum of
ten high-quality first-party games this year
|
64
|
No built-in
achievement or trophy system
|
Develop apps to allow
this functionality
|
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